Developers & Property Owners

Customer Service

Support and customer satisfaction is what sets Eleisure apart from other companies. We offer 24/7 call center customer support for individual user issue and on site local support at each property we service.

Once you register on an Eleisure network we are monitoring your connection utilizing our proprietary intrusion detection and speed enhancement software to allow complete enjoyment of the network.

Our customer call center is available 24/7 to support individual user issues either via email or phone support.

If your residents issue cannot be managed remotely, unlike most other providers Eleisure maintains a local technician at your property. Eleisure will hire and train a local technician to respond quickly to outages and user issues that cannot be resolved over the telephone. This level of support is unprecedented in the High Speed Data and Television industry and allows Eleisure to far surpass the competition in customer service.