Connecting a TV.

You are responsible for providing your own television and connection equipment. You can purchase a coaxial cable at any electronics/appliance store and most general purpose superstores.

Materials Needed

- Digital television with a QAM tuner

- Coaxial cable

Instructions

1- Connect one end of the coaxial cable to the faceplate. On some faceplates, it may be marked "COAX" or "TV".

2- Connect the other end of the coaxial cable to the cable in port on the back of the television.

3- Set your television Source/Input to CABLE, DTV/CADTV mode in order to view the entire channel lineup.

4- Navigate to the channel menu on your television and choose to auto-scan/auto-tune for channels.

This process may vary between television manufacturers. If you encounter an issue, please consult your television's user manual for more information.

Digital TV troubleshooting

Digital Television Requirement:

Your TV must have a QAM tuner, or you will need a converter box that will tune a digital QAM signal.

Most televisions manufactured since 2006 have a QAM tuner.

If your television does not have a QAM tuner, you can buy a new TV or purchase a digital­to-analog converter box. Again, be sure to check the manufacturers specifications of any TV or converter box you purchase to make sure it is QAM compatible, not just ATSC or NTSC, because some TVs and many converter boxes are not.

More technical information on digital TV tuners.

Setting Up Cable TV in Your Room

1.Attach the Coaxial Cable to the back of your TV.

2.Attach the other end of the Coaxial Cable to the wall jack.

3.Run an "Auto­Program" or "Channel Scan", making sure that your TV is configured for "Cable TV" and "Digital", not "Antenna" or "Analog".

Most TV's have different menu layouts so the basic steps are as follows:

- Open the TV's main menu

­ Navigate to the channel or settings menu. The nomenclature can vary

­ Select the Digital Channel Search option. (if Digital Channel Search is not available select Channel Search

­ The Channel Search may take a few minutes, once it is finished you should be able to view all of the available channels. The channel list can be found here.

Troubleshooting Problems

I'm only getting a few channels.

Make sure that your TV is set to "Cable" instead of Antenna.

1.On your remote, find and press the Menu or Settings button.

2.Look through the list of options and find Cable Settings.

3.Be sure that this is set to Cable or CATV.

4.Some older TV's have an actual Switch on the back of the TV

I get all the channels but they are fuzzy.

1.Ask if you can borrow a friend or neighbor's cable and try that one with your TV

2.Try a different TV with your original Cable.

3.Try a different TV with a friend's cable.

4.Ask a friend or neighbor to see if you can try their cable port, and go through the first 3 steps again. If it works, then there might be a problem with your Cable port.

5.Still having troubles, Call our tech support at 1­888­271­0421 to fix a port problem.

I have a bunch of channels that are all static or blank, but the normal channels work

1.On your remote, find and press the Menu or Settings button.

2.Look through the list of options and find the Auto Program option. If you can not find this option, look in your manual for this function.

3.Enable the Auto Program and let it run through all the channels. It will take out most (if not all) of the empty signals.

Info about digital cable tuners

QAM (Required)

QAM (quadrature amplitude modulation) is the format by which digital cable channels are encoded and transmitted via cable television providers. A QAM tuner is the cable equivalent of an ATSC tuner which receives over­the­air digital channels broadcast by local television stations. Many new cable­ready digital televisions support both of these standards. Because there is no requirement, though, some very inexpensive manufacturers or models may not include the QAM tuner. Please be advised that less expensive TVs sometimes come with a lower quality QAM tuner that may be unable to tune all of the channels. We have found this to be true of bargain brands such as Dynex, Insignia, as well as some low­cost models from Visio. If that is the case a digital conversion box can be purchased.

NTSC Tuner (Not compatible)

NTSC, named for the National Television System Committee, is the analog television system used in the United States from 1941 to 2009. After nearly 70 years of use, the FCC ordered the discontinuation of most over­the­air NTSC transmissions in the United States in 2009. Analog channels are still available on many cable systems to provide basic programming without the use of a cable conversion box. Some manufacturers no longer include this type of tuner in televisions built after 2009.

ATSC Tuner (Not compatible)

An ATSC (Advanced Television Systems Committee) tuner, often called an ATSC receiver or HDTV tuner is a type of television tuner that allows reception of digital television (DTV) television channels transmitted by television stations in North America. The FCC required all television manufacturers to include an ATSC tuner in all products since 2007, and required television broadcasters to switch in 2009. This type of tuner is currently included in all new televisions, including the inexpensive digital conversion boxes that were widely available leading up to the 2009 switch over.

Digital TV Manufacturers

We have compiled the following information about television compatibility, and provide this list an informal reference for newer devices. This information is not intended to be complete. Eleisure cannot guarantee the accuracy of this information. You should verify the specifications when you make a purchase.

Digital Conversion Boxes

If your television does not support a QAM tuner, you can update your television or purchase a digital conversion box. Just like the TV, you should ensure that the conversion boxes includes a QAM tuner, and not just an ATSC tuner. Most tuner boxes available at electronic stores from over-the-air digital TV transition do not include this tuner, so be sure to verify the specifications from the manufacturer. The following boxes have been tested by the university for compatibility with our system.

COMPATIBLE DEVICES

ChannelMaster CM-7001

Dynex Only limited models have a QAM tuner

Insignia Only limited models have a QAM tuner

LG Most models since 2007 have a QAM tuner

Samsung All models since 2009 have a QAM tuner (fifth digit of model number must be B or higher)

Sony Most models since 2007 have a QAM tunder

Sylvania Do not appear to have QAM tuners

Toshiba Most models since 2007 have a QAM tuner

Visio Recent models have a QAM tuner

Cable TV Troubleshooting Tips

Blue screen or just static

a. This is sometimes caused when you do not have a signal. Check your coaxial cable from the wallplate to the Cable connector on the back of your television. Some push type coax cable will lose contact with the shield causing poor or no picture.

b. Ensure that your VCR or TV video input is set correctly.

c. Ensure that your Television or VCR is set to "cable" as the input source as opposed to "off-air"

Fuzzy or snowy pictures

a. Check your coaxial cable from the wallplate to the Cable connector on the back of your television. Some push type coax cable will lose contact with the shield causing poor or no picture.

b. Ensure that your VCR or TV video input is set correctly.

c. Ensure that your Television or VCR is set to "cable" as the input source as opposed to "off-air"

d. This is sometimes called "Rain Fade" , you may sometimes lose a Satellite signal for a short period of time during a heavy rain storm with a large amount of cloud cover. This will usually only last a short time and you may notice either a black screen, blue screen or the DirecTV logo bouncing on your screen.

I can't receive any channels above Channel 13

Ensure that your Television or VCR is set to "cable" as the input source as opposed to "off-air"